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So many fees and not even a restroom

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Dear Editor,

In recent times, I have come to realise that many of our banks do not provide a restroom for their customers. Given the usual long lines leading to the tellers and customer care agents, and the daily visits by senior citizens, I find this phenomenon quite preposterous.

It is against this background that I also question the purpose of those exorbitant bank fees when the basic sanitary amenities cannot be provided during the time we conduct our varied transactions over the counter.

To compound this matter, there are few alternative facilities for easing one's discomfort when in public. The public restrooms are most unkempt and reek with a pungent, almost asphyxiating stench. Despite all this, you have to pay quite a bit to use them and access a tassel of tissue.

Undoubtedly, these situations are microcosms of the graver problems besetting our country. They highlight how little we are benefitting from our investments.

Essentially, many of us contribute to or invest in coffers that are regulated by persons who are insensitive to our many plights.

The resolution to our problems certainly doesn't lie in simply establishing restrooms or retracting the fees to use them. It rests in a system of justice, where we make it feasible for our most valuable resources — our people — to enjoy some of the benefits for which they have sacrificed.

Shawna Kay Williams

shawna201@gmail.com

So many fees and

not even a restroom

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