Dear Editor,
It is hard to fully express my sentiments about Air Jamaica. While occasionally there are signs that its total demise is perhaps premature, we who learned to love that beautiful airline know that what we now see are chimeras.
The Air Jamaica of old no longer exists. Its pretty planes are gone; and even its colours are faded. And we truly miss its service, its unmatched ability to make the flying experience noticeably less unpleasant than that of its competitors. That largely accounted for its fiercely loyal customer base.
Only last Monday we got a painful reminder of why we miss the old Air Jamaica. Flying from Baltimore to Kingston should take less than four hours. Yet American Airlines managed to turn that journey into an 18-hour exercise in unmitigated misery.
All airlines are subject to unexpected weather delays and equipment failures. Air Jamaica had its share. But Air Jamaica at its prime did not forget who kept it flying and therefore provided impeccable attention to its customers. Oh, to have that experience again!
John Brown
Kingston
Oh, to have Air Jamaica again!
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It is hard to fully express my sentiments about Air Jamaica. While occasionally there are signs that its total demise is perhaps premature, we who learned to love that beautiful airline know that what we now see are chimeras.
The Air Jamaica of old no longer exists. Its pretty planes are gone; and even its colours are faded. And we truly miss its service, its unmatched ability to make the flying experience noticeably less unpleasant than that of its competitors. That largely accounted for its fiercely loyal customer base.
Only last Monday we got a painful reminder of why we miss the old Air Jamaica. Flying from Baltimore to Kingston should take less than four hours. Yet American Airlines managed to turn that journey into an 18-hour exercise in unmitigated misery.
All airlines are subject to unexpected weather delays and equipment failures. Air Jamaica had its share. But Air Jamaica at its prime did not forget who kept it flying and therefore provided impeccable attention to its customers. Oh, to have that experience again!
John Brown
Kingston
Oh, to have Air Jamaica again!
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