Dear Editor,
All these years I have been visiting the Inland Revenue Department, Old Hope Road, to do business and November 28, 2012 was the first time that I have been there and did not have to spend half-day.
The manager, Verona Bent, was on the floor checking documents to make sure the requisite papers for the transaction were the ones in hand, advising customers where to go and informing them of the amount to be paid for the different transactions. I went there at about 8:15 am and I was out before 8:30 am. Many expressed the same sentiment I did - such speedy service never happened before!
So I am encouraging Ms Bent to continue her good work in keeping the cashiers on the ball - no time to chit-chat, as people often say they are government workers and idle the time away.
Doreen Fisher
Kingston 5
Great job, Inland Revenue
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All these years I have been visiting the Inland Revenue Department, Old Hope Road, to do business and November 28, 2012 was the first time that I have been there and did not have to spend half-day.
The manager, Verona Bent, was on the floor checking documents to make sure the requisite papers for the transaction were the ones in hand, advising customers where to go and informing them of the amount to be paid for the different transactions. I went there at about 8:15 am and I was out before 8:30 am. Many expressed the same sentiment I did - such speedy service never happened before!
So I am encouraging Ms Bent to continue her good work in keeping the cashiers on the ball - no time to chit-chat, as people often say they are government workers and idle the time away.
Doreen Fisher
Kingston 5
Great job, Inland Revenue
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