Dear Editor,
This is an open letter to FLOW:
Like most relationships, ours started out perfectly, I could not ask for anything more from a service provider. The honeymoon phase is always awesome and went on for quite a while. I gave you my money and you reciprocated with service tenfold.
However things have deteriorated gradually, and I think we have reached the conclusion of our relationship. The problems are now so many that I can’t list them all, but I will do my best to highlight the main ones as I am of the belief that closure is important.
Sometimes you meet people, things are so great and then they morph into someone else, but you play it off as simply growth. Well that is exactly what happened when you and LIME started hanging out; nothing has been the same. You were no longer here all the time, always in and out as you pleased. Sometimes your Internet service is gone for days and at no point did you ever feel the need to reimburse me to make up and make me happy again. I’m tired of being miserable because of your behaviour and I have lost my peace of mind.
Let’s talk about the cable for just a minute. The rights to almost every good show on TV on local channels have been tied up without even discussing it; just totally blocking me out in the process. What exactly is the point of our relationship, then?
When people proposed that I leave you for Digicel I didn’t, but I have come to realise that I was the one fighting for you and not the other way around. Seems I was fighting to be taken for granted, fighting to be disappointed. Now I think I’m at the point where I am just fighting to let go. When I complain to your friends at the call centre about you they respond hours or a whole day later and offer nothing but excuses or pointless advice.
Last, but not least, every great partner knows not to come between a man and his football, but you dropped the ball there too. First it was the
SportsMax package change which I was forced to accept as every other avenue was blocked out. So I went with the flow. But no, that wasn’t enough. You decided to purchase the rights to the entire Barclays Premier League. If I am an avid football fan, I now have to pay an arm and leg to have access to all games and leagues as if I don’t, the football channels that I currently have will be blocked out during games. There are too many stipulations and restrictions in this relationship and I need my freedom.
I have become a victim of your ambitious quest to be the best. And while I admire your ambition, I do think as of now you will have to continue your journey without me. I cannot continue to pay for a service that rarely works and has so many stipulations and conditions. Even if we can’t be together in the end, I’m glad you were a part of my life. And I must thank you for the good times and the lessons learnt from the bad times, but I just cannot flow like this anymore.
Raheem Morrison
Independence City, St Catherine
morrison27RS@hotmail.com
This is an open letter to FLOW:
Like most relationships, ours started out perfectly, I could not ask for anything more from a service provider. The honeymoon phase is always awesome and went on for quite a while. I gave you my money and you reciprocated with service tenfold.
However things have deteriorated gradually, and I think we have reached the conclusion of our relationship. The problems are now so many that I can’t list them all, but I will do my best to highlight the main ones as I am of the belief that closure is important.
Sometimes you meet people, things are so great and then they morph into someone else, but you play it off as simply growth. Well that is exactly what happened when you and LIME started hanging out; nothing has been the same. You were no longer here all the time, always in and out as you pleased. Sometimes your Internet service is gone for days and at no point did you ever feel the need to reimburse me to make up and make me happy again. I’m tired of being miserable because of your behaviour and I have lost my peace of mind.
Let’s talk about the cable for just a minute. The rights to almost every good show on TV on local channels have been tied up without even discussing it; just totally blocking me out in the process. What exactly is the point of our relationship, then?
When people proposed that I leave you for Digicel I didn’t, but I have come to realise that I was the one fighting for you and not the other way around. Seems I was fighting to be taken for granted, fighting to be disappointed. Now I think I’m at the point where I am just fighting to let go. When I complain to your friends at the call centre about you they respond hours or a whole day later and offer nothing but excuses or pointless advice.
Last, but not least, every great partner knows not to come between a man and his football, but you dropped the ball there too. First it was the
SportsMax package change which I was forced to accept as every other avenue was blocked out. So I went with the flow. But no, that wasn’t enough. You decided to purchase the rights to the entire Barclays Premier League. If I am an avid football fan, I now have to pay an arm and leg to have access to all games and leagues as if I don’t, the football channels that I currently have will be blocked out during games. There are too many stipulations and restrictions in this relationship and I need my freedom.
I have become a victim of your ambitious quest to be the best. And while I admire your ambition, I do think as of now you will have to continue your journey without me. I cannot continue to pay for a service that rarely works and has so many stipulations and conditions. Even if we can’t be together in the end, I’m glad you were a part of my life. And I must thank you for the good times and the lessons learnt from the bad times, but I just cannot flow like this anymore.
Raheem Morrison
Independence City, St Catherine
morrison27RS@hotmail.com