Dear Editor,
While I acknowledge and commend the efforts of Jamaica Public Service CEO Kelly Tomlin to improve the service of her company to the public, I must point out one area that needs attention: the policy of replacing broken street lights.
Customer service says it takes two to three weeks because of a shortage of crews. But, ironically, when my bill is overdue, disconnection crews are there the next day. Please hire some more personnel to deal with the street lights. Hundreds if not thousands of Jamaicans live in fear of thieves and rapists at night as they are emboldened by the cover of darkness due to JPS’s policy. I call it negligence.
Mike O’Donnell
mikeodonnell39@yahoo.com
While I acknowledge and commend the efforts of Jamaica Public Service CEO Kelly Tomlin to improve the service of her company to the public, I must point out one area that needs attention: the policy of replacing broken street lights.
Customer service says it takes two to three weeks because of a shortage of crews. But, ironically, when my bill is overdue, disconnection crews are there the next day. Please hire some more personnel to deal with the street lights. Hundreds if not thousands of Jamaicans live in fear of thieves and rapists at night as they are emboldened by the cover of darkness due to JPS’s policy. I call it negligence.
Mike O’Donnell
mikeodonnell39@yahoo.com