Not so, Mr Lake

Dear Editor,

I write in response to the article published in The Daily Observer of Tuesday April 30, 2013 entitled, "KSAC ignoring us, say developers." The Kingston and St. Andrew Corporation (KSAC) strongly refutes claims being made by President of the Developers' Association Mr Michael Lake, especially in respect of correspondence sent to the KSAC.

We have checked our records and by all accounts, there is no evidence of any letters being sent to the town clerk. Notwithstanding, President Lake and his association have made it clear that they are doing their part and they are expecting us to do ours.

Consequently, we are mindful that there is a standard of customer service that is required from us that must now become our hallmark in keeping with our new vision of a customer/citizen-centred organisation. We have been working internally to improve our processes and will continue to do so and have been meeting with persons from time to time at their request.

We stand ready to meet with Mr Lake, the Jamaica Developers' Association or any other developer who needs clarification on matters relating to the development approval process.

Errol C Greene, JP

Town Clerk

KSAC

Not so, Mr Lake

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