#flowtooslow

Dear Editor,

With all this mad talk now of removing a significant number of premium channels from my cable service, I cannot help but also chime in about the poor service of one of our leading telecommunications providers Flow.

In addition to proving cable service, they provides Internet service. My husband and I have experienced bad and spotty service over the last several days, causing me to lose quality business hours and as such affecting my bottom line.

What hurts me the most, though, is the slowness of their customer service and the annoying retort from agents about giving me a call back right away. This after waiting an excruciating 15 to 20 minutes listening to the most annoying instrumental music possible. Then to top it off, the agents seem to be based in the capital of soca, Trinidad and Tobago, where much is lost, at times, in 'translation'.

I am now at my wits' end and tempted to start my #flowtooslow campaign with immediate effect. I know I am not the only one.

But, alas, I have no Internet!

Harriott Williams

Portmore, St Catherine

harriowilliams@outlook.com

#flowtooslow

-->