Dear Editor,
I am writing this letter with pain and sadness in my heart due to the unnecessary suffering that the public is experiencing at the Family Court office that interfaces with the public. There is a lot of time wasting at the office because
(1) the workers are uncaring about the public;
(2) the system is archaic because there is no database with information for easy access;
(3) supervision seems extremely poor.
Recently I sought information for a court date because I could not recall the date. The information could not be given to me because the book with such information was with the judge. This was the case on every occasion that I checked the office. Eventually the court date passed without this information being given to me and a warrant was issued for my arrest. When I got the call from the police I turned myself in and explained to them the reason the court date was missed. The police sympathised with me and explained their own frustration in dealing with the level of inefficiency at the Family Court office. I was, nevertheless, locked up until the judge heard my case.
Now, in this day and age, why is the Family Court so backward? The workers find it convenient to make excuses because of a poorly run department. They talk about having to search in books for everything because information is not on a computer network and the need to tend to hundreds of people waiting for information from the office is just a smoke screen. They have no time to search through the books and documents because it is too much work. The situation is made worse if the judge has the book with the relevant information as everyone must wait until the book comes back from the judge.
Help us, Chief! The situation at the Family Court office is sickening and needs serious attention. Chief Justice Zaila McCalla and her operatives are doing a poor job in supervising the court offices. She needs to get the modernisation of the Family Court office moving faster with at least one computer and a person to do data entry of current cases. Let's start the process. Come on, Chief, what are you doing? The administrator at the Family Court must be doing a poor job.
In the meantime, let the Family Court office have some documents copied so that while the judge is working from the original document the office can have relevant information as required by citizens.
Also, get rid of the insensitive workers there that make life miserable for the public and get a better administrator.
The police and other departments like the Probation Office that have to deal with the Family Court daily must also be a part of the overall improvement of the system as you all serve the same people.
Claud Henry
claud@gmail.com
Family Court needs modernisation
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I am writing this letter with pain and sadness in my heart due to the unnecessary suffering that the public is experiencing at the Family Court office that interfaces with the public. There is a lot of time wasting at the office because
(1) the workers are uncaring about the public;
(2) the system is archaic because there is no database with information for easy access;
(3) supervision seems extremely poor.
Recently I sought information for a court date because I could not recall the date. The information could not be given to me because the book with such information was with the judge. This was the case on every occasion that I checked the office. Eventually the court date passed without this information being given to me and a warrant was issued for my arrest. When I got the call from the police I turned myself in and explained to them the reason the court date was missed. The police sympathised with me and explained their own frustration in dealing with the level of inefficiency at the Family Court office. I was, nevertheless, locked up until the judge heard my case.
Now, in this day and age, why is the Family Court so backward? The workers find it convenient to make excuses because of a poorly run department. They talk about having to search in books for everything because information is not on a computer network and the need to tend to hundreds of people waiting for information from the office is just a smoke screen. They have no time to search through the books and documents because it is too much work. The situation is made worse if the judge has the book with the relevant information as everyone must wait until the book comes back from the judge.
Help us, Chief! The situation at the Family Court office is sickening and needs serious attention. Chief Justice Zaila McCalla and her operatives are doing a poor job in supervising the court offices. She needs to get the modernisation of the Family Court office moving faster with at least one computer and a person to do data entry of current cases. Let's start the process. Come on, Chief, what are you doing? The administrator at the Family Court must be doing a poor job.
In the meantime, let the Family Court office have some documents copied so that while the judge is working from the original document the office can have relevant information as required by citizens.
Also, get rid of the insensitive workers there that make life miserable for the public and get a better administrator.
The police and other departments like the Probation Office that have to deal with the Family Court daily must also be a part of the overall improvement of the system as you all serve the same people.
Claud Henry
claud@gmail.com
Family Court needs modernisation
-->